Apps & Consumer
AI accelerates convergence of top entertainment apps
Netflix, Spotify, YouTube, and TikTok are using AI to expand across formats, competing to become the single app users default to for entertainment.
Entertainment apps are converging on one strategy: don’t win a single format, win all of a user’s spare time. For a decade, platforms fought to dominate one format — music, video, podcasts, audiobooks. Now, powered by AI, they are fighting to become the app people default to whenever they have time to kill, regardless of format. The market has matured and growth has slowed, pushing companies to compete on time spent and revenue per user rather than new sign-ups.
AI adds a third driver: it lets one company build and run several formats well, and a wider content mix keeps users in the app longer, lifting both ad revenue and subscriptions. Netflix has added gaming, live sports, short video clips, and podcasts. Spotify has expanded from music into podcasts, video podcasts, social features, fitness classes, audiobooks, and even physical book sales. YouTube has added short-form video, podcasts, gaming, movies and TV, and shopping — folding YouTube TV and YouTube Music into YouTube proper, and selling tiered access to the whole bundle, looks like a matter of when, not if. TikTok has added long-form video, travel planning, shopping, and ticketing for live events.
With format no longer a differentiator, these apps now compete on how well they connect users with what they want next. Spotify is testing a tool that lets users edit its AI-built Taste Profile and is building features for chatting with AI about preferences or building playlists beyond music. Netflix co-CEO Greg Peters told investors on the company’s first-quarter call that new model architectures are improving personalization and letting the team iterate faster. Generative AI is also being used for content creation itself — a use that remains controversial, as artists worry the tools train on their work or replace it; Netflix has leaned in regardless — for better or for worse — recently buying Ben Affleck’s AI filmmaking company for $587 million.
YouTube said earlier this year that more than a million channels used its AI creation tools and that 20 million consumers used its Gemini-powered discovery tool in the month of December; Alphabet CEO Sundar Pichai has framed AI as central to the YouTube experience. TikTok has built its own suite — an in-app AI chatbot, AI video-creation tools, AI-driven search and recommendations, and AI accessibility features — while all four companies are applying AI to their ad stacks, helping marketers write ads, target audiences, price placements, and measure results.
Why it matters
As the apps converge on the same feature set, the winner will be whichever one captures a user’s habits and data first — the kind of lock-in that gets harder to escape even if prices climb or quality drops.